U.S. retail revenue grew 1.0% in July while units fell 2.0%. If the first question your team asks a buyer is "how much," the event is already agreed.
U.S. retail revenue grew 1.0% in July. Units fell 2.0%. Shoppers took the June deals and sat out July. That’s not a demand signal, but an invoice.
Circana’s July read: June promotions pulled demand forward, back-to-school did not get it back, and broad discounts are producing less incremental demand than they used to. Its own line is that consumers are spending “through prioritization rather than expansion; driven by purpose rather than promotions.”
What it means at the table is that every promotion is a negotiation, and most suppliers lose it before it starts.
The buyer asks for the event because the calendar has always had one there, and their risk in that ask is zero. The supplier funds it, absorbs the pulled forward volume, and explains the post-event dip to finance.
The buyer gets a feature and a number for the week. Then the conversation moves straight to the size of the fund, which is exactly where the buyer wants it.
Do you notice how no one ever asks what shopper behavior the event is supposed to change? Or what’s the incremental, not the lift? What’s the retailer putting in?
A promotion with a reason to exist is tied to a consumption occasion, a barrier to trial, a customer-specific demand signal, or some reason for a shopper to put more of the category in the basket, not the same basket two weeks earlier.
Because an event without a reason is a price cut with a date on it.
The move is not to refuse the buyer, but to condition the fund. If the retailer delivers the display, the feature, and the compliance, then the supplier funds at this level. If not, the fund changes. That turns a spend the buyer controls into a trade the supplier controls.
When a buyer asks for another promotion, what’s the first question your team asks? If it’s “how much,” the event is already agreed.
If your promotion calendar is running the negotiation instead of the other way round, it is worth a conversation.
Preparing for a conversation like this one?
The Maker Group gets commercial teams into the room with one position, one set of numbers, and a walk-away everyone can name.
Book a consultationFirst published by Matt Geddie on LinkedIn.